Campus reopening roadmap - Term 1 2021

We have been working hard to make plans for reopening safely in both cities next term. You will find everything you need to know about these arrangements here:

Dear Parents

I wish you a very good start to the 2021-2022 academic year. The Pandemic is unfortunately still with us, but I wanted to reassure you that we are taking every possible measure to ensure the safety and we’ll-being of everyone in our school community. I am delighted that we will be starting the new academic year offline, and we will continuously monitor the situation as the year progresses.

We look forward to the new term and I enclose my best wishes for the year ahead. 

Kind regards,

Ian Hunt, Chairman of the Board of Governors

Dear Parents

We look forward to welcoming your child/children back to Haileybury Almaty for the start of the new school year. As ever our first priority will be on the health of all the pupils, staff and parents within our school community. 

Please remember that if anyone in your family is not well, for any reason, please keep your child at home until they have been medically checked for being safe to return to school. We look forward to a smooth and safe start to the new school year and to welcoming your child/children back to offline lessons very shortly.

Please also remember that all returning pupils require a PCR test that is no more than 48 hours old and that adults, other than staff, are not yet allowed to return onto the school site. Thank you for your co-operation on these matters.

Simon Mills


Haileybury Almaty

People movement and personal protective equipment (PPE)

  • Everyone entering the campus must wear a face mask at all times. 
  • All public-facing areas will have plexiglass shields (e.g.  security bases, reception areas, medical, administrative, food serving areas etc.).
  • All public facing support staff will wear masks (e.g. food servers, cleaners, health and safety staff).
  • Hand sanitisers are located all around the school and students and staff will be required to use the hand sanitisers when entering the building and entering and exiting classrooms and the dining hall.
  • Hand sanitiser liquid we use is sanctioned by the local Health Authority and does not contain alcohol.
  • New handwashing stations have been placed in key areas and students will be encouraged to use soap and water as often as possible.
  • One way systems are in place around the school with clear signage on stairs and in corridors.
  • ‘Please wait here’ stickers are in place in the Dining Hall. 
  • Issuing Personal Protective Equipment (PPE) to all teaching and administrative staff (face masks).
  • Specialised PPE for nursing staff-face masks, face shields, gowns, face masks.
  • Sign-posts to support one-way systems within buildings and walkways.
  • Distancing markings corridors, dining areas, lifts, entrances.
  • Effective ventilation of classrooms and offices-opening doors and windows.
  • Regular staggered breaks for students and staff.
  • Lift not to be used unless for medical reasons/movement of equipment and cleaned immediately after use.
  • Effective medical-grade cleaning procedures for classrooms, offices, changing rooms, bathrooms, surfaces, railings, doors and windows, toys, sports equipment, dining tables.
Our receptionists can be contacted during office hours by email or by telephone.

Administrative measures for Parents and Pupils

As always we are keen to support you in any way we can and although we cannot meet face-to-face at this time, our teachers will still be happy to communicate with you and answer any questions you may have through email or alternatively we can arrange a video conferencing meeting.

Forgotten school items should be clearly labelled with the student’s name and handed to our Security Staff at the nearest entrance to your child’s class. They will ensure they are given to the student.

If you are called by our Medical Team to collect a sick child, they will advise which entrance you should come to and you will be directed to the correct Medical Base.

The school will provide regular updates to parents via digital communication, including videos to demonstrate hygiene protocols. The following information will be shared in English, Russian and Kazakh:

  • Details of new COVID secure procedures and protocols.
  • School campus access arrangements (only essential access for staff and pupils).
  • Daily arrival and dismissal plan (staggered by age group to support social distancing).
  • An adjusted timetable to support reduced movement.
  • New pupils will be expected to complete a return-to-school consent form prior to arrival.
A return-to-school consent form
Complete the form

School plans for reopening:

Will all students return at the same time?

On the first day all pupils will arrive back in a staggered pattern to assist medical checks on their PCR forms. Following this the school will move to a regular daily pattern of staggered arrival and dismissal. Specific details about your child’s return to school will be shared with each individual year group

Will there be temperature checks?

You will need to take your child’s temperature before they leave for school each day. If your child displays a temperature over 37.4°C, they should not be sent to school, and we ask that you inform us immediately. On arrival, your child will pass by one of our digital thermal checkpoints. Anyone displaying a high temperature at the entry point will be sent home.

Most importantly no child should come to school if they, or anyone else in the household, is unwell.

What will happen when I arrive at school?

Pupils enter the school via the Junior School and Senior School entrances during designated times, in order to allow for social distancing protocols to be maintained. Adults can drop pupils off from their vehicles but they will not be permitted to enter the school building. Specific information regarding the procedure for your child’s drop off and pick up has been shared with each year group. All pupils and adults should please wear face masks from the car to the school buildings on arrival and departure. We would ask adults and pupils not to gather in groups in the car park but to disperse quickly and socially distance.

How will pupils receive their lunch?

All year groups will have dining in the main Dining Hall with cleaning between each sitting. The Dining Hall has a clearly signed one-way system. Spacing indicators are used to ensure physical distancing whilst lining up. After eating, the one way system continues and spacing lines guide pupils to the plate collection area.

What would happen if anyone in the school caught COVID 19?

In the event of a member of staff or a pupil testing positive for COVID-19, the Ministry of Health, the staff and the parents will be informed as soon as possible. If the individual has been at the School during the lead up time to the onset of symptoms,  all or some sections of the School may close. We will follow the guidelines of the authorities closely as well as our Covid procedures and keep the community informed of all decisions.

Can I come onto campus as a parent?

No, only pupils and staff members will be allowed to enter the school building. Parents and drivers can drop off pupils in the designated areas, at the specified time provided for your child’s year group. For younger children, staff will be on hand to meet, greet and escort them to their classrooms.

Individual guidance has been shared with each year group outlining specific arrangements.

Will there be PE lessons?

Yes, with specific COVID-safe rules regarding the use of equipment and with appropriate socially distanced activities in place. The PE programme has been adjusted to follow guidelines for the safe use of equipment. 

What will happen at the end of the school day?

Pupils leave the school via the Junior School and Senior School entrances during staggered designated times, in order to allow for social distancing protocols to be maintained. Parents and drivers can collect pupils in vehicles but are not permitted to enter the school building. Specific information regarding the procedure for your child’s drop off and pick up has been shared with each year group. Parents and pupils are asked not to congregate together but to maintain good social distancing and disperse home quickly.

Will CCAs be offered?

Until further notice CCAs will not be offered at lunchtimes or after school but this will be regularly reviewed to introduce again as soon as it is safe to do so.

Will private music lessons be available?

With the recommended sanitation and social distancing, private music lessons are available.

What equipment will my child need to bring to school?

All pupils require a school bag for essential items such as water bottle, digital device, individual stationery and spare mask. 

Will my child’s books be marked?

Teachers provide appropriate feedback on pupil work, whilst maintaining strict hygiene practices.

How will the Medical Centre operate?

The School’s Medical Centre is open all day, operating under COVID-19 safe protocols. 

In addition, separate isolation areas have been established to allow for adequate social distancing, as well as to isolate any person displaying COVID-19 symptoms. The Medical Centre staff will be in touch with any concerns about your child and if you have any questions the School Doctor is very happy to be contacted.

Will children still have playtimes?

Yes, children still have time to play and socialise during designated, staggered times with their class, all with appropriate sanitising. Equipment is cleaned after each playtime.


Will there be access to learning for pupils who cannot return to school?

The school has prepared all classrooms with video streaming technology as part of each lesson. All pupils will be expected to be in school for offline lessons. A doctor’s letter is required for any pupil who needs to undertake online lessons. This allows for teaching and learning to be accessed by any pupil who is unable to come to school. 

Will pupils need to wear normal uniform ?

Normal Haileybury school uniform will be worn during the school day including ties and blazers, apart from on PE days in Junior School when children should come in correct Haileybury Sports Uniform.

Do all pupils have to complete the Return to School Form?

Both Junior and Senior School pupils must have completed the Return to School Google form before they return to school. This Google Form is available through a link at the top of this web page.

Is the Ashyq system available ?

All adult visitors to the school site must use the Ashyq entrance application, as well as digital thermometry and the sanitisation arch. Alternatively a recent PCR test (within 48 hours) is also accepted. 

The following was done to ensure the implementation of enhanced sanitary measures and the improvement of the educational process:

1. Recirculators with antibacterial and antiviral filters were purchased and installed in each classroom, including the gym, 132 pcs.
2. Visualizers – 72 pcs.
3. Webcams – 72 pcs.
4. Sensor dispensers with sanitizers – 110 pcs. (total will be 134)
5. Interactive panels – 7 pcs.
6. Additional tables – 50 pcs.
7. Towel dispensers were additionally purchased – 80 pcs. (total will be 134)
8. 25 thermometers 
9. Masks – 7500 pcs., gloves

The Future

The measures outlined above are a staggered return to normal teaching conditions. Any changes will be done under guidance of the authorities and not before it is safe to do so. You will be informed in advance of any changes to the guidelines outlined above. 

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