School Bus Service

At Haileybury Astana School, we take pride in providing safe, reliable, and convenient school bus services for our students.

Our dedicated team is committed to ensuring a comfortable and secure transportation experience that puts parents' minds at ease and makes students excited to hop on the bus each day.

The aim of school bus services is to provide safe and reliable transportation for pupils to and from school

Ensuring the safety of pupils while they are being transported to and from school

Providing a convenient and efficient transportation option for pupils and their families

Promoting environmentally friendly transportation by reducing the number of individual cars on the road

Eliminating the need for parents to spend time driving their children to and from school

The comfort of our pupils and peace of mind for parents is very important, and we will use the best technology to organise a transparent and user-friendly process. For this purpose, the School uses the BatOnRoute software.

We believe that this app is very useful for parents, providing more information and ease of update.

SOFTWARE

BatOnRoute

The comfort of our pupils and peace of mind for parents is very important, and we will use the best technology to organise a transparent and user-friendly process. For this purpose the School has concluded an agreement to use BatOnRoute software.
We believe that this app will be very useful for parents, providing more information and ease of update.

BatOnRoute is an application specialised in school transportation management, that provides additional security and useful real-time information on the school route, both for the school and for parents. The application is available on App Store and Play Store.

- Parents have real-time tracking of the route reflected on a map.
- Parents receive notifications that the bus is near their bus stop.
- Parents receive notifications when the child gets on the bus, as well as when the bus arrives and leaves the school.
- If there is a delay on the route, the parents receive a notification of the reason and location of the bus.
- Parents can send notifications of absences of their child on the school route.

Haileybury Astana School Bus Services

New Routes Options

We are committed to providing safe and efficient transportation solutions for our pupils. To that end, we have been evaluating different options to enhance our school bus services. In this pursuit, we have identified several alternative routes that we believe may better serve our pupils' needs.

Your input is invaluable to us, as parents and guardians who directly experience the impact of our school bus services. We kindly request you to take a few moments to review the presentation with alternative routes we are considering and provide your feedback.

Read

Highvill Astana 2 Route Line Timetable

Open

Yesil-3 Route Line Timetable

Open

Application Form

Submit

School Bus Service

BatOnRoute Safe application

Drivers and Attendants

Vehicle safety and maintenance

Yernar Nuryshev

Transportation Controller

+7 (7172) 55 98 55

y.nuryshev@haileyburyastana.kz

FAQs:

Which company will perform the transportation?

This year, the delivery service will be provided by new minibuses from the “IE Makhambetov” company. “IE Makhambetov” has been our partner for two consecutive years. During this time, our cooperation has demonstrated the highest standards of comfort and safety for pupils. Our partners understand our values and provide the highest level of quality service.

The bus teams will consist of drivers and bus attendants who are employees of our school. This change should make the delivery service even better for pupils.

What are the functions of the attendant?

The attendant will monitor the boarding/getting off of passengers and will assist and manage the pupils on the bus. The attendant will provide information from the bus via the mobile application, including recording the boarding/getting off of the passenger, notification of delays/incidents, and any communication with parents in case of need.

Which bus will be used for transportation of children?

Comfortable, modern Toyota Coaster and Hyundai County with a passenger capacity of 21-28 seats, equipped with safety belts and warning signs will be provided for transportation.

What if the bus gets stuck in a traffic jam?

In this case, the attendant will send a delay notification to the parents of those passengers who have not yet boarded the bus.

What if a bus with children on board breaks/ gets into an accident?

In this case, the attendant will immediately inform the Transport Manager of Haileybury Astana and immediate measures will be taken to replace the vehicle with a proper one and to organise the safe transfer of passengers.

Is my child allowed to come to the drop-on point/ go home from the drop-off point unaccompanied?

Senior School pupils can reach the drop-on point/go home from the drop-off point unaccompanied if provided with the written consent of the parent/legal representative.

Junior School pupils must be accompanied by a parent/legal representative while going to the drop-off point/going home from the drop-off point.

If the parent/legal representative is not at the drop-off point at the scheduled time, the passenger cannot leave the bus and will continue to follow the route, while the attendant will attempt to contact the passenger’s parent. If communication fails, the pupil will be taken back to the School from where he/she can be picked up by his/her parents/legal representatives.

School Bus Service